Call Centers. Telemarketing. Purchasing Advice.

Outbound Telemarketing Services: We walk you through the process to get you the service you need.

We are the leading resource for information on Outbound Telemarketing and Call Center Services. Learn about various service options and special considerations for your specific business' needs. Get free competitive price quotes from premier service providers via our secure quote request service.

Note that telemarketing services deal exclusively with outbound calling. For inbound call services, click the "Call Center Services" tab above, or click here to read our content on Call Center Services.

You can choose to speak with one of our Purchasing Advisors who can walk you through the process and handle any issues or questions that arise. Our Advisors provide these services and more:

• Verify your information and give an overview of the purchasing process
• Provide purchasing tips and send buyer's guides
• Provide supplier profiles and ratings
• Mediate issues with suppliers

• Basics
• Getting started with Telemarketing services
• Why should I use this site?

Telemarketing Basics

Telemarketing can be a powerful networking and marketing tool. However, it also carries the stigma of being an intrusive and bothersome method of obtaining new customers and generating sales. While there are many telemarketing scams out there that you should shy away from, legitimate business telemarketing is a great way to increase your customer base.

Business telemarketing is a completely different breed from the annoying calls you get that interrupt dinner or a sound sleep. Rather than focus on individual consumers, this brand of telemarketing concentrates on businesses that have expressed interest in products and services like the ones you offer. There is a significant amount of cold calling as well, but it's usually to a list of potential customers who may have a need for what your company brings to the table. It can be quite a daunting task to hire, train, and manage telemarketers in house. You need to make sure they do the job well under minimum supervision and you may not have the resources for that time investment. In addition, you have to spend considerable dollars on computer equipment, furniture, and benefits.

To avoid these costs, providers can set you up with a telemarketing services team that works from your offices or a dedicated call center. These telemarketers can process applications, generate leads, schedule appointments, and conduct surveys on behalf of your company. Best of all, these telemarketers will use whatever script and information you supply them with to properly represent your business.

Getting started with telemarketing

The first thing you need to figure out is what you hope to accomplish with a telemarketing campaign. Using our helpful checklist, you'll be able to pare down the type of solution you're looking for and discuss your options with multiple telemarketing service vendors: (use at the bottom of individual pages)

How many prospects are you hoping to reach?

• Do you have a list of leads, or will you be working with a mailing list broker that handles telemarketing lists?
• Will you need on-site telemarketers?
• Do you have specific scripts you want them to use or will you provide your own?
• Will you need detailed reports of the work completed?
• What hours do you want telemarketers to work? Will you require after hours or weekend calling?
• What is the minimum number of calls you need a firm to make? Maximum?
• Are their software systems compatible with management software you use in-house?
• Which telemarketing aspects are most important to you (customer service, round the clock staffing, highly experienced)
• Do you need to sell directly or set up appointments for future direct calls?

(note: if you're looking for sales help, Call Center Comparison vendors can not provide you with telemarketers that work on a pay for performance basis)

Why should I use CallCentersComparison.com?

One of the more crucial decisions you will need to make involves taking your telemarketing operations offshore. Call Center Comparison examines the reasons why it's worth considering and why you need to make such a decision with your company's best interest in mind!

It's important to know what to look for in a telemarketing solution. Check out our helpful top 10 list of benefits to conducting a telemarketing campaign, but be sure to keep in mind the various downsides before moving forward.

Note that telemarketing services deal exclusively with outbound calling. For inbound call services, click the "Call Center Services" tab above, or click here to read our content on Call Center Services.

When you're ready to start comparing prices for telemarketing services, simply submit a free request for quote and dealers will contact you directly!

Remember: The advice and information on Call Center Comparison is vendor-neutral, unbiased and completely cost-free!